Case Manager

Overview of the Position

CORE’s Short-Term Family Housing (STFH) seeks a Case Manager responsible for providing counseling services, conducting intakes with clients.

Essential Duties

• Provide concrete and counseling services to clients

• Conduct client intake

• Develop Family Housing Stability Plan as required by program

• Identify benefits or entitlements that may be available to the client

• Community outreach to businesses and other organizations that may provide resources to clients

• Meet with the clients as required, to evaluate progress and assist client in developing and meeting individual goals

• Provide necessary referrals for services, including mental health and/ or substance abuse counseling, as required

• Advocate on the client’s behalf when necessary

• Maintain data collection and case records as required by applicable rules and regulations

• Assist clients regain and maintain control over their lives and over their own transition to independent living

• Facilitate development of self-help skills, support systems, coping strategies, and increased hope and self-esteem that are central to the process

• Develop and present group/workshops for clients to facilitate

• Ensure clients adhere to the facility’s rules and regulations and other duties as assigned by the Program Director or designee

Necessary Skills

• Experience providing case management services including developing an individual service plan for at risk populations

• Familiarity with community resources

• Understanding of challenges facing homeless populations

• Consistently maintain required paperwork

• Ability to establish and maintain trusting relationships (having patience & perseverance)

• Ability to develop and maintain appropriate boundaries

• Must demonstrate sensitivity to needs of clients in crisis

• Must demonstrate responsiveness to cultural differences and a commitment to the value of cultural competency


• Bachelor’s Degree in social work, psychology, or related social service field required

• Minimum two (2) years experience working with homeless populations as a Case Manager/Case Worker

• Familiarity with HMIS and CATCH

CORE DC is an Equal Opportunity Employer (EOE)